privacy policy

This privacy policy explains how Osborn Interiors Ltd uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

What data do we collect?

Osborn Interiors Ltd collects the following data:

Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

You directly provide Osborn Interiors Ltd with the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Osborn Interiors Ltd collects your data so that we can:

Process your project and manage your client portal and payments.

Occasionally we may email you with special offers on other products and services we think you might like.

 

When Osborn Interiors Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Osborn Interiors Ltd will keep your data for no more than two years after our last communication. Once this time period has expired, we will delete your data by removing your details from our client portal area. 

 

 

Marketing

Occasionally, Osborn Interiors Ltd would like to send you information about products and services of ours that we think you might like. 

  • If you have agreed to receive marketing, you may always opt out at a later date.

  • You have the right at any time to stop Osborn Interiors Ltd from contacting you for marketing purposes.

  • If you no longer wish to be contacted for marketing purposes, please unsubscribe.

 

What are your data protection rights?

Osborn Interiors Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Osborn Interiors Ltd for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification - You have the right to request that Osborn Interiors Ltd correct any information you believe is inaccurate. You also have the right to request Osborn Interiors Ltd to complete information you believe is incomplete. 

  • The right to erasure – You have the right to request that Osborn Interiors Ltd erase your personal data, under certain conditions. 

  • The right to restrict processing – You have the right to object to Osborn Interiors Ltd processing your personal data, under certain conditions. 

  • The right to object to processing – You have the right to object to Osborn Interiors Ltd’s processing of your personal data, under certain conditions. 

  • The right to portability – You have the right to request that Osborn Interiors Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us- 

Email: info@osborninteriors.com

Telephone: 0208 673 6483

Write to us: Osborn Interiors, 10 Middle Row, Chipping Norton, OX7 5NH

 

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information please visit: https://ico.org.uk/your-data-matters/online/cookies/

 

How do we use cookies?

Osborn Interiors Ltd uses cookies to help us understand how you use our website. 

 

 

What type of cookies do we use? 

You can find information on here on the types of cookies we use: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses

 

How to manage cookies

You can set your browser not to accept cookies, however, some of our website features may not function as a result. 

 

Privacy policies of other websites

The Osborn Interiors Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

 

Changes to our privacy policy

Osborn Interiors Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 August 2023. 

 

How to contact us

If you have any questions about Osborn Interiors Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us – 

Email: info@osborninteriors.com

Telephone: 0208 673 6483

Write to us: Osborn Interiors, 10 Middle Row, Chipping Norton, OX7 5NH

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Osborn Interiors Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office - https://ico.org.uk/